Making a Claim

LATICRETE® Product or Installation Claims Policy

All manufacturers have standard procedures for processing warranty claims should a customer encounter a problem with a product or installation. Our policy is intended to afford us the opportunity to investigate the validity of the claim prior to our participation in the remediation of the problem.

Please click here to view and download the LATICRETE® claim policy, procedure and Warranty Claim & Complaint Form.

If you need additional information regarding the policy and procedures, please contact us.